Convenient and secure way for Family & Friends to Deposit funds into a Pre-Paid collect Account or Inmate Pin Debit account. To make a web deposit, customers must first setup an account online here or contact our call center at 1-877-618-3516.
Deposit funds into your Pre-Paid Phone Account to communicate with your loved one.
Texas customers click here for information about filing complaints about our money transmission or currency exchange product or service.
Texas Residents Complaints
If you have a complaint, first contact the Regent Customer Care Call Center by phone, 1-877-618-3516 (toll free), or by email, firstname.lastname@example.org.
If you still have an unresolved complaint regarding the Regent Customer Care’s money transmission or currency exchange activity, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 (toll free), www.dob.texas.gov.