Convenient and secure way for Family & Friends to Deposit funds into Phone & Commissary Accounts. To make a web deposit, customers must first setup an account, you can create a new account online here or contact our call center at 1-877-618-3516.
Deposit funds into your Pre-Paid Phone Account to communicate with your loved one.
Click here for more information about these accounts.
Louisiana & Texas customers click here for information about requesting refunds or filing complaints about our money transmission or currency exchange product or service.
Refunds and Complaints
If you have a complaint or would like to request a refund, first contact the Correct Solutions Call Center by phone, 1-877-618-3516 (toll free), or by email, firstname.lastname@example.org.
If you are a Texas resident and still have an unresolved complaint regarding the Correct Solutions’s money transmission or currency exchange activity, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 (toll free), www.dob.texas.gov.